Services across the lifecycle of risk and claims

ADENES Nederland supports insurers, brokers and clients at key moments before and after a claim. Through its specialist companies, the organisation provides valuations, loss adjusting and claims-related services, structured around clarity, consistency and control.

The activities within ADENES Nederland are organised around two phases: before a claim and after a claim. Each phase requires a different approach, but both are connected. By bringing these activities together within one structure, continuity is created across the full lifecycle of risk and claims.

OUR PRE- AND POST-RISK APPROACH

PRE-RISK

Before a claim occurs, the focus is on establishing clarity around value and exposure. This includes valuations and assessments of assets, carried out both on-site and remotely. On-site valuations provide detailed insight where physical inspection is required. Remote valuations are carried out by Huijgenhoek, operating as part of VRS Lengkeek, and focus on efficient, digitally supported assessments where appropriate.

POST-RISK

After a claim occurs, the focus shifts to assessment, coordination and resolution.
This includes:

  • Loss adjusting and claims management, ensuring that claims are assessed carefully and consistently
  • Remote expertise for high-volume property claims, delivered by Elex Netherlands, enabling efficient handling of standardised cases through digital and remote inspection methods
  • Third Party Administration (TPA), providing structured handling of claims processes on behalf of insurers and clients
  • Repair in kind, delivered through U-claim, focusing on the organisation and execution of repairs rather than financial settlement
  • Special investigations, carried out by VRS Lengkeek, focusing on complex or sensitive cases where additional analysis is required